Condition of Use

Anyone wishing to access and / or subscribe and / or use the Site or Services Frutasweet, accept the rules established in section Shipping & Returns, Privacy Policy or Terms of Use. Consequently, all visits and all contracts and transactions made on this Site, as well as its legal effects, shall be governed by these rules and subject to applicable law in Panama.

Anyone who does not accept the Terms of Use section, Shipping and Returns and Privacy Policy, should avoid use the site and / or services.

If the user use Frutasweet Site, this implies full acceptance of the conditions set out in section shipping and returns and conditions of use Frutasweet. For such use of the site and / or services, the User expressly oblige comply with them, cannot plead ignorance of them.

Offered products: Edible arrangements are made by hand and for this reason there can never be two identical arrangements. Professionals strive to make your order is as close to the image you've chosen. The fruit compositions appearing on this website, given its nature of perishable and seasonal products, may vary its composition, structure, color and content of the fruit used, due to the existence of stock sometimes limited, seasonal fruits. It is clarified that the photographs presented in this site are only for illustration. However, it is guaranteed that the price the customer pays will always be included in the fruit and the final composition of the product.

All orders are processed after it has been confirmed 100% payment by either:

  • PágueloFácil: You will be redirected to link PágueloFácil for payments with Visa, Mastercard and American Express card (PágueloFácil will confirm the transaction approved in a few moments).
  • Bank transfers or deposits: You must send proof of transfer or deposit mail and wait for confirmation.
  • Card payments or cash, must be presented to our local to cancel the order before the day of delivery.

Orders are not provided when the credit card number is fraudulent, or when there is suspicion of it. Once the order placed by the user, this cannot override it when your process is running.

If there is a complaint or issue you can send an email to or contact our customer service department at (+507) 6935-8318 from Monday through Friday from 8:00 a.m. to 5:00 p.m. claims will be considered if performed until 24 hours after the delivery date. If the claim is justified, if the complaint proceed a new product will be made or the accion that applies.

Frutasweet is not responsible for damages or loss of data user caused by faults in the system, server or the Internet. Users may not impute to Frutasweet responsibility from technical difficulties or failures in the systems or the Internet. Frutasweet does not guarantee access and continuous or uninterrupted use of your site. The system may eventually not be available due to technical difficulties or Internet failures, or any other circumstance beyond Frutasweet; in such cases it will seek to restore as quickly as possible absolved Frutasweet of any responsibility.

These policies were amended on May 15, 2016.